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Burp enterprise update error

Uib Dzb Apr 23, 2019 02:39PM UTC

Burp Suite Enterprise Edition v1.0.14beta can not download update files throught proxy (downloading stops after ~5 minutes). We have already check our proxy, all works fine.

Also i can not install update via .zip file.

Craig Aspinall Apr 23, 2019 03:10PM UTC Support Center agent

We have many customers who have successfully upgraded from this version so this would appear to be a problem with your installation or environment.

To investigate this further, please send us your log files. By default these are in C:\ProgramData\BurpSuiteEnterpriseEdition on Windows and /var/log/BurpSuiteEnterpriseEdition/ on Linux. There is a separate log file for each day, and the current day’s log file doesn’t contain a date. If you can, please replicate the issue then send us the latest enterpriseServer.log file.

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