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Missing License

Shawn Pearcy Jul 28, 2019 08:25PM UTC

How Do I Get My License That I Already Purchased, But Has Not Been Sent To Me Yet???

I made a purchase for a Burp Suite Professional single user license on July 24th, 2019 and it is now July 28th and I still have not received the license.

I purchased it before I had registered, but used the same email that I later registered with. I have proof of purchase on my credit card but have not received the license yet.

I am starting to feel desperate and need help. I sent 3 emails to the support team and have not heard back.

Can anyone offer me some advice??

Thank you in advance,

Liam Tai-Hogan Jul 29, 2019 07:15AM UTC Support Center agent

Hi Shawn

Thanks for your message.

I’ve forwarded your request to our licensing team ( who can deal with your issue.

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