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Unable to resume Crawl and Audit Scan after consecutive audit items failing

Brandon Schirmer Aug 14, 2019 03:03PM UTC


Anytime that I try to run the Crawl and Audit Scan, I run into consecutive audit items failing due to 'Errors: unable to relocate function'. I am then unable to resume the scan/auditing (when I click the play button, it just grays out and the scan does not resume).

I have performance feedback enabled, and below is the debug ID:

Rose Krawczuk Aug 15, 2019 10:47AM UTC Support Center agent

Brandon, thanks for the information and sorry you’re having issues.

Just to clarify when you say “anytime”, do you mean that this is a recurring issue?

If so, please can you enable debug mode via Dashboard > New scan > Scan configuration > New > Crawling > Crawl Optimization > click the cog button > Enabling logging. Then reproduce the issue.

If you could then send us your crawler log file to, please, that would be great.

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