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ReadHandShakeRecord Error in Burp Suite Community v2.1.02

Rishi T Sep 16, 2019 11:15AM UTC

Hi... I am getting 'ReadHandShakeRecord' error in Burp Suite Community edition v2.1.02. I have java Version 8 Update 221 installed on my Windows Server 2012 machine. I also set Proxy correctly in Burp Suite and in Browser too and also installed CA certificate. Can you please help me in resolving the issue?


Mike Eaton Sep 16, 2019 01:00PM UTC Support Center agent

Hi Rishi, can you give us some more context about your issue?

- What operation were you trying to perform when you received this error?
- What environment are you using Burp Suite in? E.g. company network.


Rishi T Sep 16, 2019 01:50PM UTC
Hi Mike, Here are more details required:

- I am just trying to browse DVWA application installed on localhost using Chrome browser and keeping proxy settings ON. When i hit the DVWA application URL, i get error ('1568637896065 Error Proxy The client failed to negotiate an SSL connection to www.google.com:443: Received fatal alert: certificate_unknown') first and then i get 'ReadHandShakeRecord' error.
Though i installed CA certificate correctly for Chrome Browser.

- About environment, I am using company network which does not have any firewall or network restrictions.
Burp Suite Community Edition v2.1.02
Chrome Browser
OS: Windows Server 2012 R2
Java Version : "1.8.0_221"

Please let me know any more information required. Thanks!

Mike Eaton Sep 17, 2019 07:31AM UTC Support Center agent

Hi Rishi,

Can you confirm that you have read and followed our guides on configuring your browser to work with Burp Suite and setting up your CA certificates?
- https://support.portswigger.net/customer/portal/articles/1783055-configuring-your-browser-to-work-with-burp
- https://support.portswigger.net/customer/portal/articles/1783075-installing-burp-s-ca-certificate-in-your-browser


Vertik Nov 21, 2019 12:03PM UTC
Hi,

I've the same issue and I've already check my browser configuration and certificate
I'm getting ReadHandShakeRecord error... any help?

Thanks!

Ben Wright Nov 21, 2019 02:08PM UTC Support Center agent

Hi Vertik,

Can you provide us with more details of the environment that you are using (Burp version, operating system etc) and what you were doing when you encountered this error?


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