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Error Dispatching scan to 'Agent'

Vyacheslav Postemskiy Oct 13, 2019 05:26AM UTC

BurpSuite edition: Enterprise
Installation type: Server & Agent(1) at one computer
Operating system: Ubuntu 18.04.3 LTS
Problem: any scheduled scan ends with 'Error Dispatching scan to 'Agent'
Agent is authorised and licensed.


Caio Santos Dec 20, 2019 06:43PM UTC
Hello,

Please, take a look and try

https://support.portswigger.net/customer/portal/questions/17677317-error-agent-for-new-scan

Thanks!

Caio Santos

Michelle Gillian Jan 02, 2020 01:24PM UTC Support Center agent

If you’re still having issues, could you provide us with your log files via email to support@portswigger.net? By default these are in C:\ProgramData\BurpSuiteEnterpriseEdition on Windows and /var/log/BurpSuiteEnterpriseEdition/ on Linux. There is a separate log file for each day, and the current day’s log file doesn’t contain a date. If you can, please replicate the issue then send us the latest log files. The agent log files can be found on the agent machine.


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