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Estevan Nov 24, 2019 07:19AM UTC

A few days ago I purchased a Burp Suite Pro license and have still not received an email with the key. Yesterday I sent a support ticket in but have not received any confirmation email or response. I have been using a proton mail address, is that domain blocked or am I just having bad luck?

Kathryn Chiron-Burns Nov 25, 2019 02:07PM UTC Support Center agent

Hi Estevan,

Many thanks for your message.

Please could you email us directly at

We will look to resolve your case as quickly as possible.

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