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Scanning just seems to stop after a while (using 2.1.05 and 06)

Matthew Dec 03, 2019 08:16PM UTC

This is my first time using the new 2.x UI. I'm not sure everything is configured correctly, but I think so...

I started a scan using my own config (so I could turn off some of the Issues to scan for). It seemed to work for a few hours and then it stopped working. The icon says it is still running, so it can be clicked to pause it. I tried to pause it and then run it hoping it would kick it in the pants to continue, but that did nothing. I shut down and upgraded from 05 to 06 and reloaded the project (which is backed up every 30 minutes) and it seemed to start scanning again, but got stuck again.

When I say stuck, I mean that it doesn't appear to be increasing the numbers that track requests or errors in the Audit Items tab, and the general number by the progress bar on the Details tab or dashboard hasn't changed in a while.

Is there anything I can provide you to help diagnose this? I'm a pretty basic user, and don't do much with this except scan links passed in from running my automated scripts thru the proxy to test our client/server app.

Thanks,

Matt.


Michael Dec 04, 2019 07:16PM UTC
I am using 2.1.06 and I am also noticing where an audit check issues 9 requests (errors) then doesn't do anything. Help!

Ben Wright Dec 05, 2019 08:36AM UTC Support Center agent

Hi Matt,

Firstly, are you able to install the Logger++ extension? This will provide you with more details of the requests that Burp is sending whilst carrying out a scan.

Also, are you able to provide us with the details of the scan configuration that you are using and any details of your target site (if you want to email support@portswigger.net with this information then please feel free to do so).


Ben Wright Dec 05, 2019 08:37AM UTC Support Center agent

Hi Michael,

Can you provide us with some further details of your environment and the scan that you are attempting to carry out?


David Bird Jan 16, 2020 12:01PM UTC
Hi there, unfortunately this isn't an answer, but I too have suffered at the hand of a "sticking" Burp Scan. Sometimes a pause, followed by the restarting of Tomcat, and an unpause will help. Sometimes I need to reboot the scanning computer because Tomcat (8.5) gets into a can't stop/can't start state.

Right now though, it's even worse.
A reboot, and reload of the project, won't even get the request counter ticking away again.

I'm currently stuck at 3,211,353 requests and I'm a teeny tiny portion of the progress bar from finishing.

Here, just in case it helps, is some of the diagnostic information copied the clipboard...
Please, guide my fingers!
Cheers for now,
Dave.

awt.toolkit sun.awt.windows.WToolkit
exe4j.consoleCodepage cp0
exe4j.isInstall4j true
exe4j.launchName C:\Program Files\BurpSuitePro2\BurpSuitePro.exe
exe4j.moduleName C:\Program Files\BurpSuitePro2\BurpSuitePro.exe
exe4j.semaphoreName Local\c:_program_files_burpsuitepro2_burpsuitepro.exe0
exe4j.tempDir
exe4j.unextractedPosition 0
file.encoding Cp1252
file.separator \
install4j.appDir C:\Program Files\BurpSuitePro2\
install4j.exeDir C:\Program Files\BurpSuitePro2\
install4j.launcherId 70
install4j.swt false
java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
java.class.path C:\Program Files\BurpSuitePro2\.install4j\i4jruntime.jar;C:\Program Files\BurpSuitePro2\.\burpsuite_pro.jar
java.class.version 56.0
java.home c:\program files\burpsuitepro2\jre
java.io.tmpdir C:\Users\ADMINI~1\AppData\Local\Temp\2\
java.library.path c:\program files\burpsuitepro2\jre\bin;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\TortoiseSVN\bin;C:\Program Files (x86)\Git\cmd;C:\Program Files (x86)\GitExtensions\;C:\Program Files (x86)\Nmap
java.runtime.name OpenJDK Runtime Environment
java.runtime.version 12.0.2+10
java.specification.name Java Platform API Specification
java.specification.vendor Oracle Corporation
java.specification.version 12
java.vendor Oracle Corporation
java.vendor.url https://java.oracle.com/
java.vendor.url.bug https://bugreport.java.com/bugreport/
java.version 12.0.2
java.version.date 2019-07-16
java.vm.compressedOopsMode 32-bit
java.vm.info mixed mode
java.vm.name OpenJDK 64-Bit Server VM
java.vm.specification.name Java Virtual Machine Specification
java.vm.specification.vendor Oracle Corporation
java.vm.specification.version 12
java.vm.vendor Oracle Corporation
java.vm.version 12.0.2+10
jdk.debug release
jdk.tls.allowUnsafeServerCertChange true
jdk.tls.server.protocols TLSv1,TLSv1.1,TLSv1.2
org.bouncycastle.jsse.client.dh.minimumPrimeBits 1024
org.bouncycastle.jsse.client.dh.unrestrictedGroups true
os.arch amd64
os.name Windows Server 2008 R2
os.version 6.1
path.separator ;
sun.arch.data.model 64
sun.awt.enableExtraMouseButtons true
sun.boot.library.path c:\program files\burpsuitepro2\jre\bin
sun.cpu.endian little
sun.cpu.isalist amd64
sun.desktop windows
sun.io.unicode.encoding UnicodeLittle
sun.java.command C:\Program Files\BurpSuitePro2\BurpSuitePro.exe
sun.jnu.encoding Cp1252
sun.management.compiler HotSpot 64-Bit Tiered Compilers
sun.os.patch.level Service Pack 1
user.country GB
user.dir C:\Program Files\BurpSuitePro2

Burp Version 2.1.07
Burp Browser Version 0.144
Burp Browser binaries C:\Program Files\BurpSuitePro2\burpbrowser\0.144
Code source C:\Program Files\BurpSuitePro2\burpsuite_pro.jar
Debug ID chd84sobqpo6hs2d58j5:u8p5
JAR type Installer

PROCESSOR_LEVEL 6
FP_NO_HOST_CHECK NO
USERDOMAIN VM124_W2008R2
LOGONSERVER \\VM124_W2008R2
PROCESSOR_ARCHITECTURE AMD64
APPDATA C:\Users\Administrator\AppData\Roaming
USERNAME Administrator

Liam Tai-Hogan Jan 16, 2020 02:58PM UTC Support Center agent

Thanks for this report, Matt.

Could you tell us a little bit more about your system? Are there any potential issues with memory or disk space?

Do you see any errors in the Dashboard Event log?


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