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GHte my license activation reset

Hugh Lubbee Dec 09, 2019 01:28PM UTC

Good Day,

Our current Burp virtual machine has crashed and we do not have a backup. Please could you assist me in resetting my BURP license activation as I have reinstalled BURP on a new virtual and cannot activate the current license.


Michelle Gillian Dec 09, 2019 01:35PM UTC Support Center agent

If you email office@portswigger.net and let them know the email address linked to the license, they will be able to assist with your issue.


Hugh Lubbee Jan 15, 2020 09:40AM UTC
Hi Please chase up with your office@portswigger.net department as no one has returned any detail to me.

Ben Wright Jan 15, 2020 09:51AM UTC Support Center agent

Hi Hugh,

We have received your email so will respond back via that method.


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