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burp suite pro only runs as admin

Steven Robinson Dec 11, 2019 11:41AM UTC

Hi folks. I'm having an issue running Burp Suite pro on a windows 10 machine. It only seems to run as admin. When I run it as a user, the splash screen opens and closes straight away. It works on other windows 10 machines so not sure what the difference is with this one.

Mike Eaton Dec 11, 2019 12:06PM UTC Support Center agent

Hi Steven, where is Burp Suite installed in your machine? It could be that your user account does not have the right permissions to access it.

Steven Robinson Dec 16, 2019 03:37PM UTC
Hi. Its installed in program files, but the user has full permissions to these folder.

Ben Wright Dec 17, 2019 09:50AM UTC Support Center agent

Hi Steven,

What user was used to install Burp on this machine? Have you checked the permissions on the BurpSuitePro.exe file, located in the ‪C:\Program Files\BurpSuiteProto directory, in order to confirm that the Read & Execute permissions have been set for your user?

Steven Robinson Dec 18, 2019 09:20AM UTC
Hi. It was installed using the admin user. The user has these permissions for this the exe file

Ben Wright Dec 19, 2019 09:23AM UTC Support Center agent

Hi Steven,

I am having trouble replicating this issue. Are you launching Burp via the created shortcut or navigating to the C:\Program Files\BurpSuitePro directory and double clicking the BurpSuitePro.exe file?

I have created a Windows 10 virtual machine and installed Burp with the administrator user. Creating a second standard user still allows me to launch the installed version of Burp without any issues.

Can you try something? If you open up a Windows Command Prompt as your normal user and navigate to C:\Program Files\BurpSuitePro. Can you then enter the following command and see if Burp launches successfully:

“C:\Program Files\BurpSuitePro\jre\bin\java.exe” -jar burpsuite_pro.jar

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