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Embedded browser error

Abbadon Dec 12, 2019 07:54AM UTC

Hi,

when I want to render HTML of a server response in the embeded browser, it crashes.
The health check shows the following error:

Initiating health check
Checking platform supported Success
Checking browser binaries Success
Checking embedded browser dependencies Success
Creating embedded browser documentation window Error

Aborting checks due to errors.

Server failed to start.
Server ERR: Inconsistency detected by ld.so: dl-lookup.c: 111: check_match: Assertion `version->filename == NULL || ! _dl_name_match_p (version->filename, map)' failed!

I'm on Burp 2.1.06 with OpenJDK 11.0.4 (11.0.4+11-post-Ubuntu-1ubuntu218.04.3) on Ubuntu 18.04.

Is this a known bug?


Mike Eaton Dec 12, 2019 08:51AM UTC Support Center agent

Hi Abbadon, while this isn’t a known issue we are currently troubleshooting this with another user who is encountering a similar issue.

Have you updated your Burp Suite installation recently?


Abbadon Dec 16, 2019 08:25AM UTC
Hi Mike,

I don't really have an installation. I'm using the JAR file (java -jar ...).

Mike Eaton Dec 16, 2019 10:51AM UTC Support Center agent

Fair enough, that has been a consistent factor between users that have reported this issue.

As a workaround, this thread contains solutions that have resolved this type of issue for users in the past: https://support.portswigger.net/customer/portal/questions/17573933-embedded-browser-initialization-failed

If you could try them and let us know if that resolves your issue that would be helpful to our investigation.


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