Support Center

Burp Community

See what our users are saying about Burp Suite:

How do I?

New Post View All

Feature Requests

New Post View All

Burp Extensions

New Post View All

Bug Reports

New Post View All
Documentation

Burp Suite Documentation

Take a look at our Documentation section for full details about every Burp Suite tool, function and configuration option.

Full Documentation Contents Burp Projects
Suite Functions Burp Tools
Options Using Burp Suite
Extensibility

Burp Extender

Burp Extender lets you extend the functionality of Burp Suite in numerous ways.

Extensions can be written in Java, Python or Ruby.

API documentation Writing your first Burp Suite extension
Sample extensions View community discussions about Extensibility

Resellers

 

How do I buy or order as a reseller?

We are happy to sell through any reseller. You do not have to be listed on our website. For new customer accounts, you can place a reseller order using this order form. To renew a license or add a user to a license please email us and we will send you a quotation or invoice from which you can pay online.

Burp Suite Professional licenses are priced per user per year. The cost of adding a user to an existing license is calculated pro rata according to the number of days remaining on the license.
 

New customers Existing customers - renew or add licenses, or add another user
Use an order form Email us
 

What is the Burp Suite licensing model?

Burp is licensed on a per user basis, with user meaning an individual person (Not per machine, system, concurrent user, or anything else). Customers must be licensed for the total number of individual people ever to use the software. As long as you are licensed for the correct number of individual people who will ever use the software, you can install Burp on more than one machine.

 

Does the license include technical support?

Yes, support is provided free of charge to all users, via our Support Center.

 

Are there any reseller discounts available?

Sorry, we do not offer any reseller discounts. Compared to other tools, Burp is priced extremely competitively. We prefer to keep our headline price low and charge the same to everyone.

 

Can I have a reseller quotation?

Quotations are valid for 90 days. You can generate a quotation by entering the details on the online reseller order form. If you are ordering a renewal or adding a user to a license please email us and we will send you a quotation. 

 

 

How much does it cost a reseller to add a new user to a license?

The cost of adding a user is calculated pro rata according to the number of days remaining on the license. So, if you add a new user halfway through an annual license period, the cost of adding the user will be half the cost of an annual license.

 

How do I buy or order as a reseller?

We are happy to sell through any reseller. You do not have to be listed on our website. For new customer accounts, you can place a reseller order using the reseller order form. If you are renewing a license or adding a new user for an existing customer account please email us and we will send you a quotation or invoice from which you can pay online.

 

What is the part number / SKU for the software?

Since we only supply one product, we do not use a part number.

 

What payment methods are accepted?

We always require payment in advance of delivery. Our payment methods include credit card, PayPal, wire transfer, check. Full details of payment options can be found on our website.

 

Can we pay by purchase order?

We do not accept purchase orders as payment. If you send us a purchase order, we will send you an invoice referencing your PO number. You can also include your reference number in the “Your order reference” section of our order forms.

 

How is the software delivered?

When your order is completed, for new customer accounts, we will send a confirmation email that includes login information. For orders relating to existing accounts (eg renewals, adding users to a license) a confirmation email is sent. The software and license key can be downloaded from the customer’s account. You can specify whether the license download details are sent to you or directly to your end customer or to both you and the end customer.

 

What is the lead time between paying for an order and receiving the software?

If you pay online using your credit card or PayPal, your order will normally be fulfilled automatically in real time. A small number of orders may be subject to manual review and will take longer to fulfill. If you pay using wire transfer or check, we will normally fulfill your order within one working day of receiving payment.

 

Is there any sales tax?

If you are outside the EU, we do not charge you sales tax. If you are a business within the EU and outside the UK, we can sell to you without charging VAT, if you provide your VAT number when ordering. Otherwise, your order will be subject to VAT. In all cases, you will be advised during the ordering process whether your order is subject to VAT.

 

Our purchase from you is subject to withholding tax in our country. What should we do?

Most major countries have tax treaties that allow you not to pay or to reduce withholding tax. If applicable, we can help you by completing relevant tax forms (such as the W8BEN-E form for customers in the US). However, you bear sole responsibility for any withholding tax liabilities, and we must receive payment for the full amount shown on our invoice/quotation.

 

What operating systems does the software run on?

Burp requires a computer with the official Java Runtime Environment (64-bit edition, version 1.7 or later) installed. JREs are available for various popular operating systems, including Windows, Linux and Mac OS X. If you are unsure whether your computer is suitable, you should first test the free edition of Burp Suite on your computer to satisfy yourself that it works correctly.

 

What languages is the software available in?

The Burp software uses the English language within its user interface and output.