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Pro 6.36 and 6.37 will not start, corrupt

Jason Feb 16, 2016 04:00PM UTC

I can run the free version .32. I purchased Pro and it won't start.

Invalid or corrupt jarfile burpsuite_pro_v1.6.36.jar
Invalid or corrupt jarfile burpsuite_pro_v1.6.37.jar


Liam Tai-Hogan Feb 16, 2016 04:31PM UTC Support Center agent

Hi Jason

Thanks for your message.

We recently had an issue with our downloads, but it occurred very intermittently, causing some superfluous data to be appended to the downloaded JAR file in certain situations, which caused it not to open correctly.

We have since fixed the issue, could you try downloading the JAR file once more and let us know if the issue persists.

You could also try updating to the latest version of Oracle Java.

Once you have downloaded the file again, you can generate a checksum of your file and compare it against the value shown in the release notes for that version of Burp. If the checksum is different, then the file is different.


ed Apr 06, 2016 01:53AM UTC
I've downloaded pro 1.6.38 and 1.6.39, and neither md5 values match what is in the release notes, EVERY TIME from different browsers. It appears this issue is a recurring issue, and is not fixed with the current version.

Liam Tai-Hogan Apr 06, 2016 07:46AM UTC Support Center agent

Hi Ed

Thanks for your message.

We believed that this issue had been resolved. If you could share the file with us it would help us get the bottom of your corrupt .jar file.

Would it be possible to upload the file to a file sharing site and provide us with a link?


ed Apr 06, 2016 10:47PM UTC
Can you provide me with a contact email address?

Liam Tai-Hogan Apr 07, 2016 07:19AM UTC Support Center agent

Hi Ed

You can contact us via support@portswigger.net.


ed Apr 07, 2016 07:40AM UTC
It may be difficult for me to upload to an online file sharing site. Can I just provide you our account information and you download it yourself from the links provided in our account?

ed Apr 07, 2016 07:52AM UTC
Or, can I email the file to you?

Liam Tai-Hogan Apr 07, 2016 08:26AM UTC Support Center agent

Hi Ed

We believe the issue is related to the download process and not your account. This is something we have been unable to replicate thus far.

We have had issues receiving the file via email in the past, which is why we suggested file sharing. However, you can try and send via email and we’ll do our best to investigate further.

Thanks again for your continued correspondence.


ed Apr 08, 2016 02:10AM UTC
you should have a link to the uploaded files in the email address you provided above.

Liam Tai-Hogan Apr 11, 2016 08:20AM UTC Support Center agent

Thanks Ed.

We are continuing to investigate this issue and will let you know when we make some progress.


Liam Tai-Hogan Apr 12, 2016 08:57AM UTC Support Center agent

Hi Ed

We believe the issue you are having may be related to the download timing out.

Approximately how long is the download taking? Is it more than a few minutes?


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