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cant release license

AK | Last updated: Aug 24, 2016 09:24AM UTC

Hi, I work with Burp Pro, recently I lost the vm image (vm crash) on which Burp was running, as such I am unable to release the license, now I have bgot a new vm built for my work, but cant install the burp on it as its saying license not valid for more than ** users. Kindly can you de-activate the current activation of the license so that I can re-activate it from my new VM?

Liam, PortSwigger Agent | Last updated: Aug 24, 2016 09:27AM UTC

Hi AK Thanks for your message. Please can you email office@portswigger.net with any license-related requests.

Burp User | Last updated: Nov 27, 2019 08:42AM UTC

Hi Team, We at Qwikcilver solutions purchased two Burp Suite Professional license. Licenses were received on itinfo@qwikcilver.com . One license was used in VM for performing scan. The VM where burp suite professional installed has crashed and is non-recoverable. Could you please help us to release the license that we can install fresh in new VM. Please let me know what details are needed to identify the licence and do needful. Regards, Mahanand Jha Deputy General Manager -Infosec Qwikcilver Solutions

Ben, PortSwigger Agent | Last updated: Nov 27, 2019 08:43AM UTC

Hi Mahanand, Can you email office@portswigger.net with your license query. They will be able to help you from there.

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