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Maximum Activations Issue

Simon | Last updated: Feb 08, 2018 09:30AM UTC

Hi, I recently bought a new laptop and had to activate Burp Pro a few times as I've changed Operating System from the Preinstalled Windows to Qubes OS. Can you please unlock my license so I can install in the Qubes AppVM. I accidentally installed it in the templateVM and now it's saying activation failed due to the Maximum activations being reached. Thanks in advance

Danielle, PortSwigger Agent | Last updated: Feb 08, 2018 11:25AM UTC

Hi, Thanks for your message. We can help with this. Please could you confirm the number of people who have been using the software so that we can assist you with this? Please let us know if you need any further assistance.

Atul | Last updated: Mar 03, 2020 06:18AM UTC

Hello, There is only one user and system it was get installed earlier. and the email id associated with Burp account is as below samteam@tatatechnologies.com

Ben, PortSwigger Agent | Last updated: Mar 03, 2020 08:37AM UTC

Hi Atul, I have added an additional activation onto your license so you should now be able to proceed with the activation. Please let us know if you require any further assistance. Cheers Ben Wright Technical Product Specialist PortSwigger Web Security

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