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Can't login to trial for first time

Mike | Last updated: Dec 21, 2018 04:14AM UTC

Hi, I just got my email for a free trial of Burp Pro. The email and customer number it gave me doesn't work. I emailed support and I'm waiting to hear back. Does anyone know how I can login and download Pro? How long does it usually take Burp support to email me back? Please reply. Thanks

PortSwigger Agent | Last updated: Dec 21, 2018 08:54AM UTC

Thanks for getting in touch Mike. I've asked our office team to check your credentials. We'll respond to your email.

Burp User | Last updated: Dec 21, 2018 10:07PM UTC

Hi, they changed my email and now it works. I can login. Thanks for the help!

Heidi, PortSwigger Agent | Last updated: Dec 24, 2018 10:11AM UTC

Hi, please can you email office@portswigger.net so we can help you with your order.

Burp User | Last updated: Apr 30, 2019 06:39AM UTC

We bought the Burp Suite Professional for one of our client and therefore could you change the account details to the client so that he can download the software + licence key? Client Details: Andrew Curtis Senior Information Security Manager acurtis@indue.com.au <acurtis@indue.com.au> Zenith Centre, Level 12, Tower B, 821 Pacific Highway, Chatswood, NSW 2067

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