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failed to start Burp Suit Professional

Josie Feb 06, 2019 10:54PM UTC

Hi there,

We are currently evaluating Burp. I registered myself using my company account and downloaded "burpsuite_enterprise_windows-x64_v1_0_12beta" and associated license key from that account. I installed the software successfully on my windows 10 machine with the following configuration:
- web server set to 9999
- use embedded database
- install a instance of agent on the same machine
- Java runtime in place

After the installation, I tried to run Burp suite from "C:\Program Files\burpsuite_enterprise\burp\burpsuite_pro_v2.0.14beta.jar" and it fails on the license validation with this error "The supplied license key is not valid for this version of Burp. Please enter a valid license key."

Could you please what went wrong and how to fix it? One thing I noticed is that I downloaded enterprise version but the "Burp suite" is on professional.

Many thanks


Liam Tai-Hogan Feb 07, 2019 11:09AM UTC Support Center agent

It looks like you’re entering an Enterprise license in to an instance of Burp Professional.

The Burp jar file is part of the Enterprise file, but that isn’t how you launch the Enterprise Edition.

You launch Burp Enterprise via a browser:


Carry out the following steps to complete the installation:

Browse to the web server on the relevant host and port (the default port is 8080).

Log in using the credentials for the administrator account that were specified during installation.

Have you tried using your browser using the relevant host and port? You should have configured this during the installation process (wizard).

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