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Unable to activate license after reinstalling Burp Enterprise

Thomas Hartmann Oct 04, 2019 07:50AM UTC

After a server crash we had to reinstall our Burp Enterprise setup.
I downloaded the license again from our account page and tried to install it through the /settings/licensing upload field.
Unfortuinately I get the following message.
Failed to upload license: License activation failed, please contact support@portswigger.net


Liam Tai-Hogan Oct 04, 2019 08:02AM UTC Support Center agent

Thomas, could you please contact office@portswigger.net with license-related issues. Thanks.


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