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I start burp suite and I get a pink screen and I can't do anything else with it.

Adam | Last updated: Dec 05, 2019 12:39AM UTC

I'm running Kali Linux and I downloaded butp suite community. Now when I start burp suite. It starts with a pink screen and I cam not even close it. How do I solve this problem?

Hannah, PortSwigger Agent | Last updated: Dec 05, 2019 09:14AM UTC

Have you just upgraded to Kali Linux 2019.4? Are you able to navigate to "Help -> Diagnostics" and tell me what your java runtime version is? Failing that, could you tell me what version of Java your system is running?

Burp User | Last updated: Dec 28, 2019 04:23PM UTC

Same here, running Kali 2019.4 with JRE 11.0.6-ea. Impossible to use, just pink screen.

Burp User | Last updated: Dec 28, 2019 04:38PM UTC

WORKAROUND: use lower version of Java now before they fix it. Run #java -version to see active version; #update-alternatives --config java ; you will see installed versions; choose the 8 version by entering 2; Enter; #java -version; to see active version. It should be 8 or smt NOT 11. Then start burpsuite #burpsuite& ; Works for me.

Liam, PortSwigger Agent | Last updated: Dec 30, 2019 09:50AM UTC

Would it be possible to send us a screenshot of the issue? (support@portswigger.net) Are you able to navigate to "Help ? Diagnostics" and tell me what your java runtime version is?

Burp User | Last updated: Jan 06, 2020 02:28PM UTC

I have the same problem. And if i switched to 8, unsatisfiedlinkerror occured

Burp User | Last updated: Jan 06, 2020 03:13PM UTC

I just sent cap screen to support@portswigger.net. Some details are as per below: uname -a Linux kali 4.19.81-Re4son-v8+ #1 SMP PREEMPT wed Nov 6 03:33:03 UTC 2019 aarch64 GNU/Linux java --version openjdk 11.0.6-ea OpenJDK Runtimne Environment (build 11.0.6-ea+7-post-Debian-1) OpenJDK 64-Bit Server VM(build 11.0.6-ea+7-post-Debian-1, mixed mode) Thanks!

Liam, PortSwigger Agent | Last updated: Jan 06, 2020 03:14PM UTC

Thanks, Mike.

Liam, PortSwigger Agent | Last updated: Jan 06, 2020 03:14PM UTC

Mike, we haven't received an email from you. Could you resend the message?

Burp User | Last updated: Jan 07, 2020 01:44PM UTC

Just resent. Thanks!

Ben, PortSwigger Agent | Last updated: Jan 07, 2020 01:49PM UTC

Thanks Mike. We will pick this up and communicate via your email.

Nicolas | Last updated: Jan 21, 2021 03:36PM UTC

FYI, I had the same problem (pink Burp windows over VNC). Switching the VNC color depth from 16 to 24 solved the problem. https://imgur.com/a/xSIBjAE

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