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Burp Crashes at Scan Result

Mike Wilson Nov 28, 2014 10:08AM UTC

Hi Support,

I'm having an issue with Burp where it crashes when attempting to view scan results with large amount of findings in the host. The application stops responding, goes black and does not become available again. I have to close out of it for it to start working. I cant see any error messages.

My debug ID is 5cf9f59a4e79e36e470c:c5a0

Liam Tai-Hogan Nov 28, 2014 10:10AM UTC Support Center agent

Hi Mike

Unfortunately, we don’t have any errors logged for your debug ID.

My first guess would be that this is a memory problem. If Java runs out of memory when Burp is doing intensive large-scale operations, then Burp’s behavior will become unstable.

The best thing is to start Burp from the command line, and allocate additional memory to Burp, e.g. the following will start Burp with 4Gb of memory:

java -Xmx4g -jar burp.jar

Let us know if that helps or if you don’t think memory is the problem.

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